Visible
Color, labels, size tag, stitching and box condition.
Superbuy workflow guide
Superbuy QC photo guide
The warehouse stage is the safest time to catch product mistakes. This page gives buyers a clear way to review photos, request evidence, compare measurements and decide whether to approve, exchange, return or hold an item.
Open buyer categoriesSpecific use: QC photo guide
This page should help buyers read warehouse photos before approving a parcel. Focus on visible proof: size tags, print placement, defects, box labels and missing accessories.
Buyer stage
Use this page at the exact step named above.
Use this page at the exact step named above.
Evidence
Keep screenshots, QC photos, route notes or support messages together.
Keep screenshots, QC photos, route notes or support messages together.
Next action
Decide whether to buy, wait, message, return, split or ship.
Decide whether to buy, wait, message, return, split or ship.
Decision Points
Photo Coverage
Check front, back, labels, accessories, packaging and close-up details that matter for the item.
Measurements
Use measurement photos for clothing, shoes and anything where sizing changes the final value.
Issue Severity
Separate minor cosmetic issues from wrong item, wrong size, missing accessory or visible damage.
Next Action
Approve, request more photos, exchange, return or remove the item while the warehouse window is still useful.
Risks To Avoid
- Approving items without enough photos.
- Missing size or label mismatches.
- Waiting until the seller return window closes.
- Using seller photos as a replacement for warehouse QC.
Workflow Map
| Area | What To Do |
|---|---|
| Photo Coverage | Check front, back, labels, accessories, packaging and close-up details that matter for the item. |
| Measurements | Use measurement photos for clothing, shoes and anything where sizing changes the final value. |
| Issue Severity | Separate minor cosmetic issues from wrong item, wrong size, missing accessory or visible damage. |
| Next Action | Approve, request more photos, exchange, return or remove the item while the warehouse window is still useful. |
Quick Answers
When should I use this page?
Use it when this exact Superbuy decision is blocking the next step in your order, QC review or parcel submission.
Does this replace Superbuy support?
No. It helps you prepare clearer decisions and messages before contacting support or submitting a parcel.
Where should product browsing happen?
Product browsing and buyer-ready categories should happen on buyer product spreadsheet categories, while this page stays focused on workflow decisions.
Related Workflow
Use this page together with the order checklist, QC photo guide, warehouse flow and shipping route guide. The goal is to make each Superbuy decision clearer before the parcel leaves the warehouse.
QC photo basics
Use this as the general warehouse photo guide for buyers who are learning what QC can and cannot confirm.
Limited
Fit, long-term quality and authenticity cannot be guaranteed.
Next
Ask for one extra photo only when it changes the buy/return choice.