Accept
Visible details match the product option and no extra proof is needed.
Superbuy workflow guide
Superbuy QC Checklist
The warehouse stage is the safest time to catch product mistakes. This page gives buyers a clear way to review photos, request evidence, compare measurements and decide whether to approve, exchange, return or hold an item.
Open buyer categoriesDecision Points
Photo Coverage
Check front, back, labels, accessories, packaging and close-up details that matter for the item.
Measurements
Use measurement photos for clothing, shoes and anything where sizing changes the final value.
Issue Severity
Separate minor cosmetic issues from wrong item, wrong size, missing accessory or visible damage.
Next Action
Approve, request more photos, exchange, return or remove the item while the warehouse window is still useful.
Risks To Avoid
- Approving items without enough photos.
- Missing size or label mismatches.
- Waiting until the seller return window closes.
- Using seller photos as a replacement for warehouse QC.
Workflow Map
| Area | What To Do |
|---|---|
| Photo Coverage | Check front, back, labels, accessories, packaging and close-up details that matter for the item. |
| Measurements | Use measurement photos for clothing, shoes and anything where sizing changes the final value. |
| Issue Severity | Separate minor cosmetic issues from wrong item, wrong size, missing accessory or visible damage. |
| Next Action | Approve, request more photos, exchange, return or remove the item while the warehouse window is still useful. |
Quick Answers
When should I use this page?
Use it when this exact Superbuy decision is blocking the next step in your order, QC review or parcel submission.
Does this replace Superbuy support?
No. It helps you prepare clearer decisions and messages before contacting support or submitting a parcel.
Where should product browsing happen?
Product browsing and buyer-ready categories should happen on buyer product spreadsheet categories, while this page stays focused on workflow decisions.
Related Workflow
Use this page together with the order checklist, QC photo guide, warehouse flow and shipping route guide. The goal is to make each Superbuy decision clearer before the parcel leaves the warehouse.
QC decision checklist
Use this page after warehouse photos arrive. Focus on visible proof: label, stitching, color, size tag, box condition and whether one more photo would change your decision.
Ask
A size label, logo, package or defect area is missing from the photo set.
Return
The mismatch is clear enough that shipping would only add cost.