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Superbuy workflow guide

Superbuy QC photos vs seller photos

The warehouse stage is the safest time to catch product mistakes. This page gives buyers a clear way to review photos, request evidence, compare measurements and decide whether to approve, exchange, return or hold an item.

Open buyer categories

Specific use: QC photos vs seller photos

This page compares seller promises with warehouse reality. Use it when the product listing looked fine but QC photos need to prove the same item was purchased.

Buyer stage
Use this page at the exact step named above.
Evidence
Keep screenshots, QC photos, route notes or support messages together.
Next action
Decide whether to buy, wait, message, return, split or ship.

Decision Points

Photo Coverage

Check front, back, labels, accessories, packaging and close-up details that matter for the item.

Measurements

Use measurement photos for clothing, shoes and anything where sizing changes the final value.

Issue Severity

Separate minor cosmetic issues from wrong item, wrong size, missing accessory or visible damage.

Next Action

Approve, request more photos, exchange, return or remove the item while the warehouse window is still useful.

Risks To Avoid

  • Approving items without enough photos.
  • Missing size or label mismatches.
  • Waiting until the seller return window closes.
  • Using seller photos as a replacement for warehouse QC.

Workflow Map

AreaWhat To Do
Photo CoverageCheck front, back, labels, accessories, packaging and close-up details that matter for the item.
MeasurementsUse measurement photos for clothing, shoes and anything where sizing changes the final value.
Issue SeveritySeparate minor cosmetic issues from wrong item, wrong size, missing accessory or visible damage.
Next ActionApprove, request more photos, exchange, return or remove the item while the warehouse window is still useful.

Quick Answers

When should I use this page?

Use it when this exact Superbuy decision is blocking the next step in your order, QC review or parcel submission.

Does this replace Superbuy support?

No. It helps you prepare clearer decisions and messages before contacting support or submitting a parcel.

Where should product browsing happen?

Product browsing and buyer-ready categories should happen on buyer product spreadsheet categories, while this page stays focused on workflow decisions.

Related Workflow

Use this page together with the order checklist, QC photo guide, warehouse flow and shipping route guide. The goal is to make each Superbuy decision clearer before the parcel leaves the warehouse.

Seller photo vs QC photo

Use this page when seller album photos and warehouse photos do not tell the same story.

Seller photo

Good for product expectation and option preview.

QC photo

Better for the actual received item.

Mismatch

Return or ask support when the difference affects value.